LDCE Question Bank

💡 Self-awareness is the foundational component of emotional intelligence that involves recognizing and understanding one's own emotions, strengths, weaknesses, and values, and their impact on others.

💡 Mehrabian's research indicates that 55% of communication is through body language and non-verbal cues, 38% through tone of voice, and only 7% through actual words.

💡 Delegating style is appropriate for highly competent and committed individuals (D4 development level) as they require low direction and low support, being capable of working independently.

💡 Collaborating style involves high assertiveness (pursuing one's own concerns) and high cooperativeness (helping to satisfy others' concerns), seeking win-win solutions.

💡 Cognitive empathy is the intellectual understanding of another person's perspective and emotions, while affective empathy involves actually feeling or sharing those emotions.

💡 At the post-conventional level, individuals make moral decisions based on universal ethical principles and abstract reasoning, going beyond societal rules and conventions.

💡 Hans Selye's GAS model describes three phases: Alarm (initial stress response), Resistance (adaptation to stressor), and Exhaustion (depletion of adaptive resources).

💡 The Blind Spot quadrant contains information that others can see about us but we cannot see about ourselves, highlighting the importance of feedback in self-awareness.

💡 Active listening involves paraphrasing content and reflecting feelings to demonstrate understanding and encourage the speaker to explore their thoughts and emotions further.

💡 Psychological safety, as defined by Amy Edmondson, refers to a shared belief that team members can express ideas, concerns, and mistakes without fear of negative consequences or judgment.